FAQ's

Got questions? We’ve got answers. If you have any other questions, feel free to send an email to info@sleepmats.co.uk

DO YOU SELL ANY OTHER NURSERY PRODUCTS?
Yes we certainly do! SleepMats.co.uk is a trading name of The Whole Kaboodle, the UK's No.1 kaboodliest supplier for nursery supplies. We are a family run business and have been since 2003! Take a look at our main website, we do instant credit accounts (subject to acceptance and checks) for nurseries and schools and have 1000's of products online!

DO THE SLEEP MATS COME WITH A GUARANTEE?
For peace of mind all our sleep mats come with a 12 month manufacturers guarantee. In the highly unlikely event your sleep mats have a manufacturing fault within the first 12 months from date of purchase you will be issued with a replacement.

CAN I RETURN THE SLEEPMATS IF I CHANGE MY MIND?
Of course you can! Any product returned and received within 14 days due to an error, change of mind or dissatisfaction, you will receive a full refund of the product cost minus any postage paid. The carriage charge for any goods to be returned due to customer error, change of mind or dissatisfaction in ordering is to be paid by the customer.

HOW QUICK CAN YOU DELIVER?
Same Day Dispatch applies to orders received before 12:00 noon that working day. All orders received after 12:00 noon will be dispatched the following working day. A delivery surcharge applies to Northern Ireland, the Scottish Isles and the Channel Islands. Deliveries outside the United Kingdom will be quoted on an individual basis. All deliveries are subject to items being in stock. Should an item be out of stock we will contact you and advise on a delivery date. This should never be more than 10 working days.